Invention for Interactive electronic assignment based on custom criteria of services to providers

Invented by Rajiv Kumar

The Rajiv Kumar invention works as follows

A matching system for service providers can receive data from service providers and customer preferences as well as a service request and calculate matching scores for one of more matching service suppliers. A threshold value can be used to present service providers who have a higher matching score than the threshold. After a customer selects a service provider, an assisted interaction between the customer and the selected service provider can occur to agree on particular terms relating to the requested service, to book a service and to track the progress till completion.

Background for Interactive electronic assignment based on custom criteria of services to providers

Many people, businesses, government agencies or similar entities (which can be referred to as ‘customers’) often require a particular service provided by one or more individuals. Herein, a specific service is often required by one or several people or companies. These customers might need repairs to be performed by service providers or contractors. They will often use general search engines that are not designed to locate service providers to locate someone who can perform repairs competently and at a reasonable price. Some search services can help a customer locate service providers. However, they often do not provide the necessary information to make an informed choice. This could lead to low-quality work, expensive work or unreliable work. A service provider may not perform repairs as needed, charge an excessive fee or take too long to complete repairs. In certain cases, the service provider may not be licensed or carry insurance which exposes the client to liability. Customers may also become victims of crime as a result from break-ins if they have an untrustworthy provider working in their business or home.

In such an arrangement, payment and estimate issues can arise. In some cases, hired service providers, subcontractors, and contractors may not receive timely payments for the materials they used. A customer may also make an initial payment before a contract is written, increasing the risk of disagreements on the original agreement. The party providing the service may file liens against the corresponding property. The property owner might have paid a contractor or service provider who failed to pay the subcontractors and material suppliers.

Overview

The present disclosure describes methods and systems that address these and other needs by implementing a variety system features, which will be described in the following paragraphs. These include generating user interfaces as well as implementing algorithms that match customers with service providers according to relevant and customized criteria provided by both the customer and service provider. Some aspects of the disclosure, for example, include matching a location relative of a service provider to the location relative of a client based in part on the distance or type and extent desired services. A geographic location of the provider can be displayed to the customer when services are contracted. This may happen via an interface that displays service provider location data in a map. The customer can then monitor the progress of the provider in real-time, substantially real-time, or manually. The system can also generate a proposed contract and provide it to the customer or service provider, based on the desired service and the custom criteria that the customer or service provider has provided. A payment history can be kept for each customer and this may affect their access to the systems and methods described. If payment is late or not made at all, access to the system could be restricted or blocked.

The present disclosure includes generating interactive user-interfaces that dynamically and automatically calculate large amounts of data in response to inputs from the user. The calculated data is then efficiently and compactly displayed to the user by the system. In some embodiments, user interfaces described in this document are more efficient than previous user interfaces where data was not dynamically updated, and compactly presented to a user in response interactive inputs.

Further as described in this document, the system can be configured or designed to generate the user interface data that is used for rendering the interactive user interfaces described. The system and/or other computer systems, devices, or software programs (for instance, a web browser program) may use the user interface data to render interactive user interfaces. Interactive user interfaces can be displayed, for instance, on electronic displays, including touch-enabled ones.

It has also been noted that designing computer user interfaces which are easy to use and learn by humans is not a trivial task for software developers. The interactive and dynamic interfaces described in this document include improved human-computer interaction that can reduce mental workloads and improve decision-making for the user. “For example, the user’s interaction with interactive user interfaces described in this document may result in an optimized display and allow a user more quickly to access, navigate and assess such information as compared to previous systems.

Furthermore, the interactive and dynamics user interfaces described in this document are enabled by innovative interactions between user interfaces and the underlying components and systems.” Herein, for example, are disclosed improved methods for receiving user inputs and translating and delivering those inputs to different system components. Also, there is a dynamic and automatic execution of complex processes based on the input delivery.

Various embodiments” of the present disclosure improve various technologies and fields. As described above, the existing technology for data storage and processing (including in memory databases, etc.) is in many ways limited (e.g. manual data review takes too long, is expensive, is not detailed, data is large, etc.). The disclosure provides significant improvements to existing technologies. Various embodiments of this disclosure are also inextricably linked to computer technology. The various embodiments of the present disclosure rely heavily on the detection of user inputs through graphical user-interfaces, the calculation of updates to electronic data displayed based on these user inputs and automatic processing of electronic data related to those inputs. Computer technology is essential to the existence of these features (e.g. processing and analyzing large quantities of electronic data). These features, as well as others, would not be possible without it. The interactions described in the following sections with respect to different embodiments are not possible without computer technology. The implementation of various embodiments in the present disclosure using computer technology allows for many of the benefits described here, including more efficient interactions with and presentation of various types of electronic information.

The

In various embodiments, this computer-implemented technique may include any or all of the following features. The method can further include: wherein relative importance of respective data fields for search is determined by user preferences associated with a customer. The computer-implemented methods and systems can include: receiving an indication of payment data using a computer system; wherein payment data includes method and form for payment of a service provided by the selected provider. The computer-implemented above method can include: wherein the chosen service provider comprises two or more providers. The computer-implemented methods can include: generating a contract using the computer, based on at least part of the search criteria, information about the service provider, and information about the customer; transmitting the contract using the system to the customer; and transmitting the contract using the system to the first system for service providers. The computer-implemented methods can also include: wherein the contracts includes a plurality contractual terms that are automatically generated or selected based on the information associated with the customer, selected service provider, or work request. The computer-implemented methods can include: receiving, via the computer system from the customer system, an indication of contract acceptance; and receiving from the first service system, an indication of contract acceptance. The computer-implemented methods can also include: receiving continuously, by the computer, electronic data from the first system provider system indicating the physical location of that system; and displaying, via the user-interface, a graphical map with an indicator representing the physical location of that service provider. This is done so the customer can see the physical location and know when the selected provider associated with the system of the first provider is ready to provide the desired service. The computer-implemented methods can also include: receiving, via the computer system from the first system provider system, an indication of a request for a change in order; and transmitting the request using the computer. The computer-implemented system can also include: receiving, via the computer system from the customer system, an indication of approval of the change request; and then transmitting the indication of approval to the first system. The computer-implemented methods can also include: receiving, via the computer system bid information from one of more service provider systems that are associated with one or multiple service providers. Wherein the bid includes a price for performing work associated with electronic search data received, and wherein an interactive result set displayed by the user interface contains at least a part of the bid.

The

In various embodiments, this system can include one or more features. The system can also include: whereby the relative importance of search data fields are determined by the user preferences associated with a customer. The system may also include: the base or matching scores are calculated by one or more machine-learning algorithms. The system may further include: the hardware processor can be configured to execute computer-executable instruction to: receive an indicator of payment-related information, which indicates the method and form for payment of a service provided by the selected provider; and to transmit the indication to the first system of the service provider associated with the chosen provider. The system can include: wherein a hardware processor is configured to execute computer-executable instruction in order to: create a contract using at least part of the search criteria, information about the service provider, and information about the customer; wherein the contract contains a plurality contractual terms that are automatically generated or selected based on at least one information related to the customer, selected service provider, or work request; and transmit it to the customer system and to the first system of service providers. The system can include: wherein a hardware processor is configured to execute computer-executable instruction to: receive an indication of contract acceptance from the customer system, and to receive an indication of contract acceptance from the first system service provider. The system can include: wherein a hardware processor is configured to execute computer-executable instruction to: receive electronic data from the first system service provider indicating the physical location, continuously, on the computer system. Display a geographical map with an indicator that represents the physical location, updated on a regular basis so that the customer can see the physical location and when the selected provider is ready to perform desired services. The system can include: wherein a hardware processor is configured to execute computer-executable instruction to: receive bid data from one or multiple service provider systems that are associated with one of more service providers.

In various embodiments systems and/or computers are disclosed which comprise a computer-readable storage medium with program instructions embedded therein, and one/more processors configured for the execution of the program instructions, causing the one/more processors to perform one/more aspects of embodiments described above and/or below (including one/more aspects of appended claims).

In various embodiments, computer implemented methods are disclosed where, by one/more processors executing instructions, one/more aspects of the above and/or below described embodiments are implemented and/or executed (including one/more aspects of appended claims).

In different embodiments, computer programs comprising a computer-readable storage medium, are disclosed. The computer-readable storage medium contains program instructions, which can be executed by one or multiple processors. These program instructions cause the processors to perform one or several aspects of embodiments described above and/or below (including some aspects of appended claims).

Terms

The following definitions are provided to help you better understand the systems and methods described here. The following terms should be understood to include their definitions as well as the usual and customary meaning, or any implied meaning. The definitions provided below are not intended to limit their meaning, but rather provide an exemplary description.

Data Store is any computer-readable storage medium or device (or collection). Data stores can include optical disks, such as CD-ROM and DVD-ROM. ), magnetic disks (e.g., hard disks, floppy disks, etc. Memory circuits (e.g. solid-state drives, random access memory (RAM), etc. The same goes for other devices. A hosted storage environment is another example of a storage store. It includes a collection physical data storage devices which can be remotely accessed and provisioned quickly as required (commonly known as “cloud” storage). storage).

Database”: Any data structure or combination of data structures for storing data and/or organizing it, including but not limited, to relational databases such as Oracle databases, MySQL database, etc. ), non-relational databases (e.g., NoSQL databases, etc. In-memory database, spreadsheets (as comma separated value (CSV) file, eXtendible Markup Language (XML) files or TeXT (TXT), flat files and spreadsheet files. Data is typically stored in multiple data stores. “Accordingly, every database mentioned herein (e.g. in the description and/or figures of the current application) should be understood to be stored in one or multiple data stores.

Service Provider matching system diagram

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